Privacy Policy

Skyline Commerce Consulting, LLC respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect through our website and related business communications, how we may use and share that information, and the choices that may be available to you.

This policy applies to our public website and general business communications. Client projects may include additional confidentiality, data-handling, or privacy requirements.

Client and Hospitality Research Information

Skyline may work with guest feedback, reviews, surveys, field observations, location findings, benchmarks, and other information supplied by or collected for clients. Information handled within a client project may also be governed by the applicable client agreement, project instructions, or separate privacy notice.

Information We Collect

We may collect information that you provide directly to us, including when you submit a form, contact us, request information, or communicate with our team. Depending on the interaction, this may include:

Name, email address, phone number, company, job title, and business type
Project inquiry details, locations or markets involved, and customer-experience questions
Information and files voluntarily provided for a potential or active project

Website activity and technical information

We may also collect limited technical information automatically when you use the website, such as IP address, browser type, device type, operating system, referring page, pages viewed, and approximate location derived from IP address.

How We Use Information

We may use information for legitimate business purposes such as:

Respond to inquiries and evaluate potential projects
Administer hospitality research, benchmarking, and advisory engagements
Analyze authorized project information and prepare client deliverables
Maintain business, quality, and project records
Operate, secure, and improve the website and related systems

Cookies and Similar Technologies

The website may use cookies, analytics tools, or similar technologies to support site functionality, understand website usage, maintain security, and improve performance. You can usually control cookies through your browser settings. Disabling certain cookies may affect some website features.

How We Share Information

We may share personal information only as reasonably necessary for business operations, including with:

Hosting, analytics, communications, cloud, collaboration, and security providers
Authorized consultants, researchers, contractors, or professional advisers
Clients and approved project partners as necessary for the engagement

We may also disclose information when required by law, to respond to lawful requests, to protect rights or safety, to investigate fraud or security concerns, or in connection with a merger, acquisition, financing, reorganization, or sale of assets.

Third-Party Websites and Services

The Skyline Commerce Consulting, LLC website may contain links to websites, platforms, or services operated by other organizations. Their privacy practices are governed by their own policies, and we are not responsible for the privacy or security practices of third parties.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, to resolve disputes, to protect our systems, or to meet legal, contractual, or compliance obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No website, network, or storage system can be guaranteed to be completely secure.

Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have rights to request access to, correction of, or deletion of certain personal information, or to ask questions about how information is used or disclosed. Where processing is based on consent, you may also have the right to withdraw that consent.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

California Privacy Rights

California privacy laws may provide eligible California residents with additional rights regarding personal information, including rights to know, access, correct, or delete certain information and, when applicable, to opt out of certain sales or sharing of personal information. These rights apply only when the relevant legal requirements are met.

We will not discriminate against you for exercising a privacy right provided by applicable law.

Children’s Privacy

Our general website and business services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the general website. If we learn that such information was collected without appropriate authorization, we will take reasonable steps to address it as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology, or legal requirements. The current version will be posted with an updated effective date.

For questions about this Privacy Policy or requests relating to personal information, contact:

Skyline Commerce Consulting, LLC

Mailing Address: 117 S Lexington St Ste 100, Harrisonville, MO 64701

Email: [privacy email]

Website: [website address]

Implementation Note: This policy should be reviewed against the website’s actual forms, analytics, cookies, vendors, marketing tools, and business practices before publication. It is a general drafting template and is not legal advice.